THE FINE PRINT:

No refunds or exchanges.

We are not responsible for any product once it leaves our store. However, if you do have issues, please contact us within 24 hours of delivery.

For live plant purchases: Unfortunately, plants have a mind of their own (and so do delivery personnel). We are not responsible for the plants (or some delivery personnel) having a bad day. However, do let us know of any issues within 24 hours of delivery.

Note: TÓTEM is patent and trademark pending. Other names, phrases, and symbols used within in this site may be trademarked.

Please refer to the US Patent and Trademark Office for details.